We are no longer taking repeat prescriptions orders over the telephone. 

Repeat prescriptions can be ordered in the following ways:

• Online – register for our online services and order via Patient Access. 
• NHS App - Download the NHS App on your mobile phone and follow the instruction. 
• In person – drop your repeat slip off into the letter box outside the surgery. Please make sure you clearly marked the items required.
• Contact Us Online -Please click   https://florey.accurx.com/p/F82660 
• By post – send it to us with a stamped addressed envelope if you want us to post it back to you. 

For all patients that usually collect prescriptions from the surgery, you must now nominate a pharmacy where you want to collect your prescriptions from.  

Please allow 2days, for your request to be processed. Any problems please telephone the surgery. We issue prescriptions for 28 days only.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65
• 12-month prepayment certificate (PPC): £111.60
• 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

What is Repeat Dispensing?

It is a way of getting your medicines without having to ask the doctor for a prescription each time.

How does Repeat Dispensing Work?

The surgery will send a series of electronic repeat prescriptions to your pharmacy in one go, so there's no need for you to order each time.

You collect your medicines from the pharmacy in the usual way without having to order until the batch has ended. Your doctor will decide how often you should collect your prescription and how long it will last for.

Each time that you go to collect a batch, your pharmacy will ask:

• Have you recently started taking any new medicines?
• Have you been having any problems with your medication or experiencing any side effects?
• Are there any items on your repeat prescription that you don't need this month

Electronic repeat dispensing is a reliable, secure and confidential NHS service. Unlike paper prescriptions, electronic prescriptions can't get lost between the doctor and the pharmacy.